Terms & Conditions

The Theraplay® Institute complies with the American Psychological Association’s Ethical Principles of Psychologists. In all aspects of our continuing education program, we strive to maintain an awareness of and sensitivity to individual differences among people including differences of age, gender, sexual orientation, socioeconomic, ethnic and religious background, psychological vulnerability, and physical handicap.


The fees for each training are included with the course descriptions.  Some of the trainings offer “bring a friend” rates.  Please note that the first person must pay the full fee and subsequent registrants from the same organization may take advantage of the reduced rate.  Clinicians in private practice who want to bring a colleague may also use the “bring a friend rate”, but it is limited to one friend.  The “bring a friend” rate cannot be combined with any other discount or special offer.  All quoted fees are for US/Canada only.

International Registration:

Because costs and arrangements for trainings held outside the U.S. differ by country we cannot offer on-line registration at this time. For more information, please contact us.

Financial Assistance:

Financial assistance is available on a limited basis for community mental health professionals who focus on underserved areas, are employed at a not-for-profit or work with foster/adoptive parents. Qualified applicants will receive a $200 discount which cannot be combined with any other discount except the Theraplay Association member discount.


Attendance at the trainings will be limited, so early registration is suggested. A minimum 25% deposit is required at time of registration. Balance must be paid within 21 days of the training to secure registration. A $30 late fee will apply for balances not paid within 21 days.  Balances unpaidwithin 7 days will result in a forfeiture of your deposit and place in the training.  If your space is not subsequently filled from our wait list, you may reinstate your booking by paying your balance in full prior to the start of the training. Payment can be made on-line/by phone with a credit card or by mail with a check.  Please note that your registration is not secured until your check or payment is received in our office.


Once purchased, customers can take full advantage of the benefits from our educational materials. As such, our webinars are nonrefundable, and all sales are final.

Theraplay Association Membership:

Your $50 membership entitles you to a $25 discount on any training with the exception of the Overview of Theraplay for Professionals.  Other benefits include a Theraplay tote bag, 10% discount on merchandise and subscription to The Theraplay Institute newsletter.  You may join with your registration to take advantage of the discount.

Book Shipment:

If a book is included in the course, it will be shipped via USPS Priority Mail within five days of receipt of your registration. We cannot guarantee delivery prior to the training for registrations received later than 10 days prior or for registrations from outside the U.S. Please add $10 within the U.S. and $20 outside the U.S. to have your book shipped the next business day as your registration is received.  For overnight service and other special shipping requests, please contact us.

Training Handouts: 

We’ve gone green!  All materials (handouts and power points) will be sent to you as an electronic file 7-10 days prior to the training. You are encouraged to bring them on your device (or copy them if you must) for reference. You will ONLY be provided with reference materials that will be needed at the training. If you bring an electronic device, there may be limitations for charging your device depending on the location of the training. If you would like a hard copy of the materials it will be your responsibility to print and bring to the training. Training sites will not be able to provide hard copies of handouts during the course of the training.

If you would rather receive a three-ring binder with the 100+ pages of materials, you can pre-order this for a fee of $25 when you register below. Sorry, we cannot accept orders received less than 21 days prior to the training. Binders will be delivered to you at the training site when you check-in.

Privacy Policy and Information Sharing:

At The Theraplay Institute your privacy and confidentiality is important to us. We understand information is sensitive by the nature of our work. We will never share your information with outside organizations. When you sign up for training, we may send a “get acquainted” email prior to the course, presenting an opportunity to share about yourself and your work. You may also receive a contact list from your peers upon conclusion of the course. If for any reason you wish to have your email withheldplease contact our registrar, Ryan Meara at  ryan@theraplay.org to make arrangements. The Theraplay Institute will assume consent without a prior arrangement. 

What’s Included:

Fees include training materials, refreshments and CEs for all trainings.  If a book is required, the price is included in the U.S. fees.

Completion Letters:

Completion letters will be issued at no additional charge to each participant who successfully completes the course.   Attendance for the full training, as evidenced by the signing in and out each day and completing a course evaluation is required in order to receive a completion letter. Letters may be distributed in three ways:a paper letter passed ou tat the conclusion of the training; a PDF ketter generated online after completing an evaluation and emailed to you; or a pdf letter emailed to you from the Theraplay Institute. You may find out which method will be used for your training by contacting our office the week prior. Please note that if the online evaluation is being utilized, you will need to complete the evaluation within 2 weeks of receiving the email link to receive your CE letter/certificate of completion for this training at no charge. After that time a $25 service fee will be applied to all CE letter/certificate requests. Special requests for completion letters or replacement completion letters will cost $20 each.


Full refunds minus a $50 processing fee will be granted for cancellations made at least 21 days prior to the training. No refund will be granted for cancellation made less than 21 days prior, although we will credit your payment to another training within three years of cancellation. Should unforeseen circumstances (acts of God) lead to a cancellation of a training, The Theraplay Institute's liability is limited to refund of registration fees only.

Special Needs:

Please inform us at the time of registration of any special dietary or physical needs that require our attention. The Theraplay Institute respects any physical disability requiring special attention. Whenever possible we will arrange seating or make whatever other provisions we are able to. Workshops are conducted only in wheelchair accessible facilities.

Travel Information:

Travel information is available for each U.S. training on the master schedule.  We have listed nearby hotels for each training, but please note we do not officially recommend them from personal knowledge.  For trainings at our Evanston headquarters, we generally have a Theraplay group rate at one or more nearby hotels that we do recommend.  Please contact us for more information.


If you would like to write a grant to support your own training registration or to bring Theraplay to your workplace, we might be able to help.  Please contact us to arrange a grant submission.


Please feel free to discuss with members of the TTI staff any questions, complaints, or other comments regarding teaching method, content, organization, physical facilities, etc. We will do all we can to respond to your suggestions in this and/or future programs. Complaints may be made anonymously in our suggestion box.



About Our Training Terms & Conditions