Terms and conditions

Download PDF of Training Terms and Conditions HERE

Our cancellation policies have been temporarily adjusted to reflect our response to the pandemic and local government and health department directives. Please review this policy before completing your registration. We urge all participants to put their health and that of members of their communities first.


Welcome to The Theraplay Institute (TTI) website located at www.theraplay.org (Website). Your access to and use of the Website is subject to these terms and conditions of use (Terms of Use) and all applicable laws and regulations. By accessing, browsing and using the Website, you accept, without limitation or qualification, these Terms of Use. If you do not agree to be bound by these Terms of Use, you should not access, browse or use the Website.

Permitted Use. You may view and download material displayed on the Website for personal use only. You may not duplicate, distribute, modify, transmit, disseminate, sell, broadcast, commercially exploit, reuse, re-post or use the content of the Website for public or commercial purposes without TTI’s express, written permission. The content of the Website is the property of TTI or other identified third parties and is protected by copyright laws. There are copyright notices and various credits on the pages of the Website. Please do not remove these notices or credits or any additional information included with the notices or credits.

Ownership of Content. TTI and/or other identified third parties are the sole and exclusive owners of all right, title and interest in the information contained on the Website, including trademarks, copyrights, patents, trade names, trade secrets and other intellectual property rights. The trademarks, logos, and service marks displayed on the Website (collectively, the “Trademarks”) are registered and unregistered Trademarks of TTI or other identified third parties. Nothing contained on the Website should be construed as granting, by implication or otherwise, any license or right to use any Trademark without the express, written permission of TTI or such third party that may own the Trademarks. Your use of the Trademarks, except as provided in these Terms of Use, is strictly prohibited.

Links. TTI has not reviewed all of the sites linked to or from the Website and is not responsible for the content of any third party sites linked to or from the Website. TTI does not endorse the content of any third party site and does not warrant that such third party site does not contain viruses, worms or other harmful components. By using the Website to link to a third party site, you agree that you do so at your own risk and that you will not make any claim against TTI for any damages or losses resulting from your use of the Website to link to or from a third party site.

Store. The prices, inventory and availability of the items advertised in the store of the Website are subject to change without notice. TTI reserves the right to limit sales, including the right to refuse sales. TTI is not responsible for typographical or photographic errors listed in the Bookstore.

Privacy. TTI believes that your privacy and the privacy of all our users is important. Please review our Privacy Policy.

Accuracy. While TTI uses commercially reasonable efforts to include accurate and up to date information in the Website, TTI makes no warranties or representations as to its accuracy. In addition, TTI assumes no liability or responsibility for any errors or omissions in the content of the Website.

Limitation of Liability. Neither TTI nor any other party involved in creating, producing or delivering the Website or the contents of the Website is liable under any circumstances for lost profits, lost business, loss of business reputation, or any direct, indirect, incidental, special, punitive or consequential damages, whether foreseeable or not, that result in any way from your use or non-use of the Website or reliance upon information contained on the Website, or that result from mistakes, omissions, interruptions or deletions of files, errors or defects in the Website, or delays in operation, transmission or failure of performance. If you are dissatisfied with the Website, your sole and exclusive remedy is to discontinue using the Website. TTI shall have no liability, contingent or otherwise, for the accuracy, completeness, timeliness or correct sequencing of information contained on the Website, for any decision made or action taken by you in reliance upon information contained on the Website or for interruption of any data, information or other aspect of the Website. Disclaimers. You agree and acknowledge that all content on the Website is provided to you “AS IS” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TTI does not guarantee that the Website will be uninterrupted or error-free or that any information and other materials accessible from or related to the Website are free of viruses, worms or other harmful components.

Indemnity. You agree to indemnify, defend, and hold harmless TTI and its officers, directors, shareholders, members, agents, representatives, employees, successors and assigns for, from and against any and all liabilities, costs and expenses (including reasonable attorneys’ fees) arising from or relating to your use of the Website, including your use of the Website to link to or from third party sites and/or to download content or other information.

Disputes. By using this Website, you agree that these Terms of Use and any dispute arising hereunder shall be governed, interpreted, construed and enforced in accordance with the law of the State of Illinois, United States of America, without regard to conflict of law provisions. Regardless of where you access the Website, you agree to personal jurisdiction by and venue in the state or federal courts located in the City of Chicago, State of Illinois.

Severability. If any portion of these Terms of Use is held to be unenforceable, the unenforceable portion shall be deleted and the remainder of the provisions shall remain in full force and effect.

No Waiver. TTI’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.

Modifications to Terms of Use. TTI reserves the right, in its sole discretion, to change, modify, add to or remove these Terms of Use in whole or in part at any time. TTI may at any time revise these Terms of Use by updating this posting. You are bound by any such revisions and should periodically visit this page to review the then current Terms of Use to which you are bound.

Privacy Policy. Your privacy is important to us. The Theraplay Institute (TTI) respects your privacy and is committed to protecting your personal information. We endeavor to maintain the personal information you give to us in a secure, safe and responsible manner.

When you register for an event, purchase materials, join our Association, subscribe to our newsletter, make a donation, or in any other way initiate a transaction with us, certain information about you, such as your name, shipping and billing addresses, email address, phone number, workplace information, degrees and credentials and products/services purchased will be collected.

Security of Your Transactions. We have policies and procedures in place to ensure that information you share with us is handled in a safe, secure and responsible manner. We maintain and monitor our physical, electronic and procedural systems to achieve this goal and comply with any applicable laws and regulations.

TTI uses Authorize.net for online payment processes. Authorize.net is committed to safeguarding customer information and combating fraud.

Privacy Policy and Information Sharing
At The Theraplay Institute your privacy and confidentiality is important to us. We understand information is sensitive by the nature of our work. We will never share your information with outside organizations. When you sign up for training, we may send a “get acquainted” email prior to the course, presenting an opportunity to share about yourself and your work. You may also receive a contact list from your peers upon conclusion of the course. If for any reason you wish to have your email withheld from any communication please contact us at [email protected] to make arrangements. For more information view our Privacy Policy.

Online Browsing and Cookies: Cookies are small pieces of information stored on your computer when you view our website. Most web browsers are set to accept cookies automatically, but you can change this setting to disable this function through your browser. If you link to a third party from our website, you have left our website and we are no longer your host nor are we responsible for the policies or practices of the third party and its website.

Acceptance and Consent. By providing us with your personal information, you accept the practices described in this Privacy Policy. You may change or remove your personal information by Contact Us .

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