FAQ: Training

What is your cancellation policy?

Cancellation Policy

Refunds minus the nonrefundable deposit will be granted for cancellations made at least 21 days prior to the training. Balance must be paid within 21 days of the training to secure registration. For registrations completed before 3/1/2019, a $50 late fee will be applied to accounts not paid in full within 21 days. No refund will be granted for cancellation made less than 21 days prior. Requests to transfer to other trainings will be honored for up two years from date of cancellation and will be subject to rates applicable at the time of the transfer. The transfer option does not apply for no-shows.

We reserve the right to cancel any training course for any reason at least 30 calendar days in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees. If a training is cancelled in under 30 days due to any unforeseen circumstances such as weather or natural disaster, registrants are entitled to reschedule for a future training course.

The Theraplay Institute is not responsible for any expenses incurred by registrants if a training course is cancelled.

Need to Cancel? Contact info@theraplay.org 

About Our Training FAQ What is your cancellation policy?