FAQ

In the United States and many other parts of the world, Theraplay certification is limited to those with a masters or doctoral degree and a clinical license; the credential earned is Certified Theraplay Practitioner. In other countries that do not have universal clinical licensure, such as the UK, the credential earned is Certified Theraplay Practitioner, and professional accreditation is required. In all countries, those who are not mental health clinicians may attend training and become certified as a Foundational Theraplay Practitioner.

According to the ASWB definitions our training is recommended for social workers as follows:

• What is Theraplay Seminar?: for Beginning, Intermediate and Advanced Level practitioners; contains beginner content
• Four-Day Level One Training: for Intermediate and Advanced practitioners; contains intermediate content
• Level Two Training: for Intermediate and Advanced practitioners; contains advanced content
• Group Theraplay (single-day and 2-day formats): for Beginning, Intermediate and Advanced practitioners featuring intermediate level content

People who work with children and families in many different capacities will benefit from Theraplay training:

• Psychologists and Psychiatrists
• Social Workers
• Clinical Counselors
• Marriage and Family Therapists
• School Counselors
• Play Therapists
• Special Education Teachers
• Occupational Therapists
• Speech and Language Therapists
• Adoption/Post-Adoption Support Counselors
• Early Childhood and Developmental Specialists

Theraplay Program Review Eligibility Restrictions and Restrictions
Effective Date: June 1, 2024

We must have a completed request form and record of your attendance at the previous training in order for your discount usage to be approved.

Program Review (Dyadic)
For Level One Theraplay & MIM, Level Two Theraplay & MIM, and module training participants, Theraplay Practitioners actively providing Theraplay-based services, and those holding any level of certification, it is highly recommended that all practitioners remain connected to The Theraplay Institute for updates on Theraplay best practice standards. All of these individuals may repeat a Level One Theraplay & MIM, Level Two Theraplay & MIM, or Theraplay Module they have already taken at any time at a 50% discount, not including CEs. Please note that CEs may only be earned once for any program.

If a training participant wishes to enter practicum, but significant time has passed since their last training program, their supervisor may recommend that they repeat a course or take one or more modules for review.

This policy applies only to US programs and training participants.

• Discounts may be used for more than one program and apply to both member and nonmember rates.
• Discounts may only be used by the individual who has previously completed the training.
• Discounts do not apply to the Foundational Training Package.
  

Complete the form here to receive your registration discount code. 

Program Review (Group)
For Group Theraplay and Sunshine Circles training participants as well as Group Theraplay Specialists holding any level of certification, it is highly recommended to remain connected to The Theraplay Institute for updates on Theraplay best practices. All of these individuals may repeat a Group Theraplay or Sunshine Circles training program at any time at a 50% discount. Please note that CEs may only be earned once for any program.

If a training participant wishes to enter practicum, but significant time has passed since their last training program, their supervisor may recommend that they repeat a course or take one or more modules for review.

This policy applies only to US programs and training participants.

• Discounts may be used for more than one program and apply to both member and nonmember rates.
• Discounts may only be used by the individual who has previously completed the training.
  

Complete the form here to receive your registration discount code. 

We are! For a full list of accrediting bodies that we are approved by, please visit our Accreditation page.

Attendance of the entirety of a program (in-person or virtual) is required in order to receive continuing education or a letter of completion.

Please note: The deadline for participants to request CEs for a program they have attended is 90 days after the last day of the training program.

Theraplay training:

• Is intensive, active, and rewarding
• Is limited in number of participants so that each person receives special, individual attention
• Includes videos of treatment with a variety of clients
• Provides role play opportunities to practice Theraplay techniques
• Level Two Theraplay & MIM training provides the opportunity to work on specific issues arising from your practice and to exchange ideas with others using Theraplay in a variety of settings

This policy has been updated as of April 10, 2026. 

For Level One Theraplay and MIM, Group Theraplay, and Level Two Theraplay programs (includes Level 1 hybrid and virtual Level 2 training programs):

The participant may transfer to a different program at no cost provided the transfer is requested ([email protected]) at least 72 hours prior to the start of the program. For cancellations made at least 21 days prior to the training start date, refunds, less a 3% fee, will be granted. No refunds will be granted for cancellations made less than 21 days prior to the commencement of a training, but a participant may transfer to another training program. Requests to transfer to other trainings will be honored for up to one year from the date of cancellation (with the amount held by TTI as a credit) and registration will be subject to rates applicable at the time of the transfer. The transfer option does not apply for no-shows and may only be applied once.

Theraplay Web Supervisions, Watching the Experts, and Theraplay in Practice:

These program registrations are nonrefundable. If you are unable to attend a program for which you have registered, a one-time transfer will be available if The Theraplay Institute office at [email protected] is notified at least 72 hours prior to the start of the program. You may immediately transfer to the next available date if space is available or you will have up to 90 days to apply your funds to the next program (with the amount held by TTI as a credit). If you do not apply these funds within that time frame, they will be forfeited. You may transfer your registration to another Web Supervision or WTE, or Theraplay in Practice program once.

Web supervision and WTE participants who are using their first or second supervision free as a Level One or Module 3 participant may transfer their free access registration once but must provide 72 hours notice to [email protected].

Any participant providing less than 72 hours notice and no-shows will not be entitled to a registration credit.

Active Foundational, Intermediate, and Certified Theraplay Practitioner members utilizing their benefit may simply register for the next scheduled program with no penalty.

Note that one-time virtual professional development programs, whether live online or pre-recorded, are non-refundable and non-transferable. This includes any fees paid for continuing education.

For all programs:

You must notify TTI that you are unable to attend the training a minimum of 72 hours prior to commencement of the training event. If notification is not received at [email protected] by the minimum required deadline, transfers are not available. If you cancel your registration and log into or attend a program the request for a transfer or refund will not be available.

We reserve the right to cancel any training course, virtual or live, for any reason. Notice will be provided with as much advance notice as possible. You will be given the option to reschedule for a future course date if available or to receive a full refund of registration fees if TTI cancels a training program.

The Theraplay Institute is not responsible for any expenses (including travel) incurred by registrants if a training program is cancelled or you are otherwise unable to attend. It is recommended that you purchase insurance to cover your travel expenses should your plans change.

Transfer credits must be used within the designated time frames for each type of program, but may be applied toward any purchase made with The Theraplay Institute, including media and donations.

Need to transfer or cancel? Contact [email protected]

Register Now!

Fees:

The fees for each training are included with the course descriptions. All quoted fees are for domestic training programs only.

International Registration:

We do not process registrations for training programs held outside of the US. For more information, please contact us at [email protected] or reach out to that country affiliate directly.

The following applies to our domestic training programs run through The Theraplay Institute:

Description of Rates (All quoted fees are in USD):

The available rates for each training are included with the program descriptions.

Member: Full standard rate less discount for being or becoming a member of The Theraplay Association. Please note that membership benefits include training discounts as well as a discount in our media store.

Non-member: Full standard rate for individuals who have not elected to join The Theraplay Association

Combining Discounts: Participants can combine the rates identified above with the “early bird” discount when applicable, but not with any other discount, membership discount or special offer unless specified.

Professional Discount: A professional discount is available for the Level One Theraplay and MIM training and Module series programs on a limited basis for those who work in a qualifying work setting. These settings include: a community mental health agency (state-funded Medicaid clients), professionals who focus on working with underserved populations, and/or work predominantly with foster/adopt populations in an agency setting. 

Student: A student discount is available on a limited basis for full-time students. In order to be approved you will need to provide current proof of student status.

Discount codes cannot be combined.

Training Fee Includes:

Each registration fee for Level One Theraplay & MIM and in-person Level Two Theraplay & MIM training programs includes all training materials, refreshments and CEs. Other training programs have CEs available as a separate add-on. If you have previously purchased required training materials, a credit may be available.

Training Ratios:
Theraplay training focuses on developing and enhancing skills related to the treatment model. As a result, space at any training will be limited to ensure a training ratio that benefits all participants. We encourage registering for training as soon as possible.

Payment:

Payment can be made online, by phone with a credit card, or by mail with a check (in USD). Please note that your registration is not secured until your check or payment is received by our office.

Cancellation:

Refunds, less a 3% fee, will be granted for cancellations made at least 21 days prior to the training. No refund will be granted for cancellation made less than 21 days prior. Requests to transfer to other training programs will be honored for one year from date of cancellation and will be subject to rates applicable at the time of the transfer. The transfer option does not apply for no-shows.

We reserve the right to cancel any training course for any reason 30 calendar days or more in advance of the scheduled course date. Notice will be provided with the option to reschedule for a future course date or to receive a full refund of registration fees. If a training is canceled in under 30 days due to any unforeseen circumstances such as weather or natural disaster, registrants are entitled to reschedule for a future training course or a full refund.

The Theraplay Institute is not responsible for any expenses incurred by registrants if a training course is canceled.

Recorded Webinars:

Once purchased, customers can take full advantage of the benefits of our online recorded educational materials. As such, our recorded webinars are nonrefundable, and all sales are final.

Theraplay Association Membership:

Your membership entitles you to discounts on TTI training programs as well as other benefits. You may join at the time of your registration to take advantage of the discount. Should you choose to join at a later time, discounts will be applied to subsequent purchases. Learn more

Book Shipment:

If a book is included in the course, it will be shipped via USPS Priority Mail within five business days of receipt of your registration. We cannot guarantee on-time delivery for registrations received less than 10 days prior to the start of the training or for shipping to locations outside of the U.S. For overnight service and other special shipping requests, please contact [email protected].

Completion Letters:

Completion letters will be issued at no additional charge to each participant who successfully completes the course. Attendance for the full training, as evidenced by the signing in and out each day and completing a course evaluation is required in order to receive a completion letter. While CE letters will be provided through R. Cassidy Seminars, completion letters will come directly from TTI after participants complete the online evaluation of a course through JotForm. Please note that if the online evaluation is being utilized, you will need to complete the evaluation within 2 weeks of receiving the email link to receive your CE letter/certificate of completion for this training at no charge. After that time a service fee will be applied to all CE letter/certificate requests.

Privacy Policy and Information Sharing:

At The Theraplay Institute your privacy and confidentiality is important to us. We understand information is sensitive by the nature of our work. We will never share your information with outside organizations. For more information on our Privacy Policy CLICK HERE

Special Needs:

Please inform us at the time of registration of any special dietary or physical needs that require our attention. The Theraplay Institute respects any physical disability requiring special attention. Whenever possible we will arrange seating or make whatever other provisions we are able to.

Please contact us at [email protected] for more information

Grant Writing Support:
If you are writing a grant to support your own training registration or to bring Theraplay to your workplace, we might be able to provide you with information to support your request. Please contact us at [email protected] to arrange a discussion.

The Theraplay Institute can bring Level One Theraplay & MIM, Level Two Theraplay & MIM, Group Theraplay, Theraplay module training, and Theraplay overviews to your organization to train your staff!

If you are interested in bringing a training to your location please contact us at [email protected].

Presentations: For larger groups or conferences, we have presentations ranging in length from 1.5 hours to two days. Content can be customized to fit your needs and audience.

For more information about any of these options, contact us!

We have a deep catalog of trainers in many countries. Learn more about our skilled Theraplay trainers here!

*These may have changed due to the current pandemic. Please make sure you check individual training information to confirm the schedule.

Level One Theraplay & MIM

• Check-in and coffee service begins at 8:00 a.m.
• Training will begin at 8:30 and end at 4:30 each day, except the last day, which ends at 3:30.

What is THERAPLAY? An Overview Seminar for Professionals

• Check-in and coffee service begins at 8:30 a.m.
• Training will begin at 9:00 and end at 4:30 each day.

All other TTI Training Programs (unless noted otherwise)

• Check-in and coffee service begins at 8:00 a.m.
• Training will begin at 8:30 and end at 4:30 each day.

If you are unable to retrieve your certificate, please either reach out to [email protected] for recent training programs.

Please feel free to discuss with members of the TTI staff any questions, complaints, or other comments regarding teaching method, content, organization, physical facilities, etc. We will do all we can to respond to your suggestions in this and/or future programs. Complaints may be made anonymously to the general inquiry email at [email protected], in your evaluation after the training, or by contacting us at 847-256-7334.

Each participant must have their own link and sign in from a separate device in order to participate in a virtual program and to receive continuing education credits or certificates of completion.

The Theraplay Institute’s Digital Content FAQs

• Your login information should not be shared with others.
• Recorded content that is only available for a limited time is noted in the program description.
• General program recordings will be available for a minimum of one year after the date of purchase. The Theraplay Institute reserves the right to remove and/or update this content at any time after that point, and may occasionally do so to ensure that the most current and accurate information is available to our community. If a program is redone, the updated recording will be made available to past purchasers.
• Some of our recordings, such as Special Programs, may only be available for a limited time. Those expiration dates will be noted in the product description and on your login instructions.
• Please reach out to us at [email protected] with any additional questions or concerns!