Financial Information

Financial Policies: 

The Theraplay Institute is a Blue Cross Blue Shield Preferred Provider Organization (BCBS PPO) and an Aetna Provider Organization. TTI will submit claims for clients who have Blue Cross Blue Shield PPO or Aetna health insurance.

For clients who have other health insurance providers, The Theraplay Institute asks that you pay for your sessions upfront. An invoice will be provided to you to submit a claim to your insurance provider for reimbursement. 

Individuals who do not have insurance may choose to pay our typical private pay rates as follows:

Initial Diagnostic Session (90791) $160*

*The first two appointments are initial diagnostic sessions*

Individual Psychotherapy (90837) $160 (60-minute session) 

Further payment options can be discussed when scheduling your first appointment. To learn more about the Good Faith Estimate click here

Cancellation Policy:

We understand there will be unavoidable events that may prevent you from keeping your regularly scheduled appointments. However, we require a 24-hour notice in the event of a cancellation, unless in cases of sudden illness or emergency. Repeated violation of this policy or continued missed appointments on the client’s behalf may result in the client’s responsibility to pay that session’s full fee of $100.

For more information regarding our financial or cancellation policy please contact the clinic at 224-850-3069 or [email protected]

Search for: